The founder of Hospital Helpers, Pippin Ellis, is an experienced nurse working in acute cancer care.
In this highly stressful and emotive environment, Pippin has seen first-hand how helpless friends and family of recently-diagnosed patients can feel.
Well-meaning flowers, balloons and chocolates arrive by the truckload, but unfortunately for the patient and the gift-giver the flowers are sent back because of infection risks, the patient may be fasting for a procedure or has no appetite after treatment, and get-well-soon balloons soon deflate and look a little less optimistic.
Hospital Helpers was created to remove the stress of gift-giving and offers a chance for well-wishers to deliver thoughtful and practical items to loved ones admitted to care.
Practical doesn’t mean dull – our ‘Helper Packs’ include luxurious products in a beautiful setting. Australian-made products have been sourced where possible, and Hospital Helpers works closely with a range of local and sustainable small businesses.
We also try to empower patients to improve their own hospital experience by including in each Helper Pack some ‘Helpers’ – our tips and tricks to help cope with the day-to-day routine of health care.
* Founded by an experienced nurse;
* A unique gift – not flowers or balloons;
* Empowering patients – hospital admission is often a shock and provides little time to think practically about what is needed;
* Products that health specialists recommend for patients ;
Hospital Helpers Video’s
Meet Pippin, a dedicated nurse who has vast experience for the past decade, with employment predominantly in the oncology and haematology space.
Pippin realises that, due to the complexities in understanding the operations of a hospital environment, this time is often an intensely stressful period for patients and carers.
While sad, it is undeniably true, that carers are often overlooked as the patient’s’ needs obviously come first in a hospital environment.
As Pippin understands the struggle carers go through on their journey, she has used her knowledge and talent to create Hospital Helpers, a unique gift range with the needs of your loved one at its heart…
Pippin understands that family members, carers and friends certainly wants their best sent to their ill loved ones.
She also knows of the struggle they often face to find that perfect gift – one that speaks from the heart.
Sometimes the individual simply does not have the time to spend sourcing the right gift, therefore the patient often ends up with the cliché box of chocolate or bouquet of flowers.
Of course, these are lovely gifts, but what about giving not only a beautiful gift but also a useful one?
Pippin used her dedication for patients and their carers to bring about Hospital Helpers. Armed with her extensive experience in the hospital space, and her knowledge of patient needs, Pippin created a range of practical, beautiful, comforting gifts.
Hospital Helpers range, sourced from Australian products whenever possible, are not only useful but decidedly luxurious gifts. The range includes in-patient stay packs, ‘at home’ packs as well as maternity packs for new mums. Further, Hospital Helpers is fully customisable, so that families and carers can create the perfect gift for their loved one, complete with all the finishing touches they wish to include.
Pippin, oncology nurse and creator of Hospital Helpers, shares 10 tips to enable carers as they seek to navigate the complex hospital environment.
Tip 1 Be confident! Find the confidence in yourself to ask any question! It is essential to not only have your questions answered, but also to understand those answers.
Tip 2 Ensure contact details are correct in the hospital database and easily accessible at all times.
Tip 3 Find out when the doctors are doing the patient rounds so that you can schedule to be there at the appropriate time to have any questions answered then and there.
Tip 4 Do some research on what resources are available and make use of them. Social workers are a great first stop as they can give you helpful guidance on government payments, hospital discounts, counselling services etc.
Tip 5 Get familiar with the hospital ward or environment where you will be spending a fair amount of your time. Perhaps there are facilities where you can choose to stay the night or there may be a ‘time out’ area.
Tip 6 Seek out any pastoral care in the hospital and use them as a sounding base. You may want someone who understands to chat with or simply someone to listen while you debrief on what has happened throughout the day. This assists you in navigating your emotional needs.
Tip 7 Know when it is expected that your family member will be going home and prepare in advance of this date.
Tip 8 As the discharge date approaches, check that all your questions have been answered and that you have recorded those answers and perform any follow up if any clarification is necessary. Make a record of any future visits for you and the patient. Speak with the pharmacist about any ongoing medication the patient may be required.
Tip 9 Look after yourself. As the carer, you are vital to the best care of the patient. Eat well, sleep adequately and do things for yourself – you’ll be all the better for it.
Tip 10 Don’t be afraid to ask for help. So many resources are readily available, such as Carers Couch, that will support and link the services that will support you and your loved one throughout the journey.